Track My Order
Track My Order
Want to know where your order is? We've got you covered! Here's how to track your delivery:
How to Track Your Order
- Check your email for your order confirmation which includes your tracking number and a link to track your delivery.
- Click the tracking link in your email to get real-time updates on your delivery status.
- If you haven't received a tracking email, please check your spam/junk folder.
Delivery Timeframes
- Nairobi: 1 – 2 business days
- Major towns: 2 – 3 business days
- Rest of Kenya: 3 – 5 business days
Need Help?
If you have not received your order within the expected timeframe or cannot locate your tracking information, please contact us with your order number and we will assist you right away.
You can also visit our FAQ page for answers to common delivery questions.